LISTEN TO YOUR CUSTOMERS, Anytime, Anywhere!

THE ONLY CUSTOMER EXPERIENCE PLATFORM WITH 17+ VOC CHANNELS

What you can do from Day 1

Because Customer Experience improvement is now or never
Collect Act Assess
Collect
  • Create unlimited questionnaires
  • Use one of our ready-to-go templates
  • Deploy through one of our 17 channels
Act
  • Get alerts for immediate action
  • Raise & act on tickets generated
  • Close the loop & delight your customers
Assess
  • View real-time insights on your dashboard
  • Generate & share reports
  • Create department & role-based views

INSIGHTS + ACTION = Results in Real-time

story

A leading retailer saw their NPS® go up by 70% in just 1 quarter, by acting on 90% of customer issues.

story

A leading bank turned 20% of Passives into Promoters , in a year, just by reducing transaction time by 15%.

story

Something as simple as 5% improvement in billing experience saw a 5% NPS® increase , at a popular retail chain, in less than a year!

story

A leading retailer saw their NPS® go up by 70% in just 1 quarter, by acting on 90% of customer issues.

story

A leading bank turned 20% of Passives into Promoters , in a year, just by reducing transaction time by 15%.

story

Something as simple as 5% improvement in billing experience saw a 5% NPS® increase , at a popular retail chain, in less than a year!

SOLUTIONS suited for your business

Whether you’re a small business or a large enterprise, we’ve got the tool for you!

  • Net Promoter Score<sup>®</sup> Management

    Net Promoter Score® Management

    Wondering how to turn your Detractors into Promoters? Discover how this is possible with CloudCherry’s Customer Experience software

    Discover More!
  • Feedback Management

    Feedback Management

    Looking to collect feedback across channels? Get started now on our Customer Experience platform and enjoy omni-channel feedback collection

    Discover More!
  • Customer Experience Management

    Customer Experience Management

    Manage & measure key metrics like your Net Promoter Score®, Customer Effort Score and more from every single customer interaction across their journey with you

    Discover More!

What our delighted customers have to say

  • CloudCherry has addressed our main challenge of quick, efficient feedback collection and management. We are completely satisfied with the CloudCherry support team as they are always there for support and all our queries are quickly looked into and reviewed.
    Lola Adebiyi

    Lola Adebiyi

    Projects & Compliance Officer, University of Essex
  • The dashboard is incredible. No more manual manipulation of data for analysis. The CloudCherry team is incredibly professional and hard working. They are willing to work with us to provide us with the exact tool we want. This product is highly customizable which is what we were looking for.
    Melissa Crowe

    Melissa Crowe

    Senior Director, Quality & Business Continuity, Desert Schools
  • “CloudCherry helped us in understanding our customers. We are now largely focusing on the NPS metric and it has helped in organizing ourselves to serve our customers better.”
    Nirmal Lobo

    Nirmal Lobo

    National Sales Manager, Titan
  • Customer responses
    1,000,564

    Customer responses

  • Users
    2,000+

    Users

  • Countries
    14

    Countries

  • Awards
    10+

    Awards