CloudCherry is the first VOC solution to adopt a journey-based approach to Customer Experience. Map, track and understand customer expectations at a granular level through micro and macro journeys.
Customer Experience Management Redefined
Predictive tools, Path and Impact Analysis
Harness the power of Predictive tools, Path and Impact Analysis to anticipate customer needs, proactively tackle churn and drive profitability.
Integrate with leading third-party systems to derive deeper insights, and get a 360-degree-view of customer interactions. Close the loop, deliver personalized experiences, discover financial linkages and more.
Enable the best response rates, actionable insights and business outcomes. Design powerful customer journey maps, provide training on best practices and create program alignment for effective decision making.