LISTEN TO YOUR CUSTOMERS, WHEREVER THEY ARE!

THE ONLY CUSTOMER EXPERIENCE PLATFORM WITH 17+ VOC CHANNELS

What you can do from Day 1

Because Customer Experience improvement is now or never
Collect Act Assess
Collect
  • Create unlimited questionnaires
  • Use one of our ready-to-go templates
  • Deploy through one of our 17 channels
Act
  • View real-time insights on your dashboard
  • Generate & share reports
  • Create department & role-based views
Assess
  • Get alerts for immediate action
  • Raise & act on tickets generated
  • Close the loop & delight your customers

INSIGHTS + ACTION = Results in Real-time

story

A leading retailer saw their NPS® go up by 70% in just 1 quarter, by acting on 90% of customer issues.

story

A leading bank turned 20% of Passives into Promoters , in a year, just by reducing transaction time by 15%.

story

Something as simple as 5% improvement in billing experience saw a 5% NPS® increase , at a popular retail chain, in less than a year!

story

A leading retailer saw their NPS® go up by 70% in just 1 quarter, by acting on 90% of customer issues.

story

A leading bank turned 20% of Passives into Promoters , in a year, just by reducing transaction time by 15%.

story

Something as simple as 5% improvement in billing experience saw a 5% NPS® increase , at a popular retail chain, in less than a year!

SOLUTIONS suited for your business

Whether you’re a small business or a large enterprise, we’ve got the tool for you!

  • Net Promoter Score<sup>®</sup> Management

    Net Promoter Score® Management

    Wondering how to turn your Detractors into Promoters? Discover how this is possible with CloudCherry’s Customer Experience software

    Discover More!
  • Feedback Management

    Feedback Management

    Looking to collect feedback across channels? Get started now on our Customer Experience platform and enjoy omni-channel feedback collection

    Discover More!
  • Customer Experience Management

    Customer Experience Management

    Manage & measure key metrics like your Net Promoter Score®, Customer Effort Score and more from every single customer interaction across their journey with you

    Discover More!

What our delighted customers have to say

  • Customer responses
    1,000,564

    Customer responses

  • Users
    2,000+

    Users

  • Countries
    14

    Countries

  • Awards
    10+

    Awards