If brands are to create their own fan following (a.k.a loyal customers), then customer engagement should be on top of their priority list. This is because engaged customers are always good for business as they drive customer loyalty, profits and also referrals.

So, how can brands increase Customer Engagement across their various touchpoints? We’ve compiled the top 10 engagement strategies as an infographic to get you started!

top 10 CES infographic-01

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