ADVANCED FEATURES FOR BETTER
FEEDBACK COLLECTION AND INSIGHTS

Interoperability is the key to CEM Excellence. Getting transactional information from CRM/POS and other external systems can help brands get deeper insights on their customers. CloudCherry’s open API makes it super easy to get a “one-view” of customer data across multiple systems.
{TRANSACTION}-LINKED TRIGGER

TRANSACTION-LINKED TRIGGER

  • Trigger surveys linked to execution of business transactions
  • Best for large banks and online retail businesses
{API} INTEGRATION

API INTEGRATION

  • Integrate with existing systems like CRMs to get powerful insights from transactional and experiential data
  • Use CloudCherry's open API to consolidate and get powerful one view of customer data

"Don't stop with collecting feedback. Close the loop with your customers"

Actioning feedback leads to happy customers!