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Listening to your Customers Made Simple and Delightful

Listening to your Customers <span>Made Simple and Delightful </span>

Does your survey consist of only a single question? Use our Email Embed surveys to collect feedback wherein the first question of the survey is embedded into the email body. This makes it easier for the customers to leave feedback.

  • Embed the first question of the survey into the email body. Customers can answer this question directly on email and be automatically redirected to the survey page, if there are more questions.
  • This is effective for single-question surveys for which the customer can give feedback in the email body.
  • Schedule embedded surveys at various time intervals – after a transaction or resolution, for instance. Works as a backup channel when other channels fail to solicit a customer response.
Transforming In-store Customer Experience and driving Customer Loyalty

The CloudCherry CX platform allowed us to collect feedback in real time. I saw the commitment of CloudCherry as a partner as they were willing to customise the solution based on PUMA’s needs and improve the platform based on our feedback, which was very important for us in a dynamic retail environment.

Jerome Rouch-Sirech | Head of Retail (SEA)

The dashboard is incredible. No more manual manipulation of data for analysis. The CloudCherry team is incredibly professional and hard working. They are willing to work with us to provide us with the exact tool we want. This product is highly customizable which is what we were looking for.

Melissa Crowe

Senior Director, Quality & Business Continuity

With CloudCherry’s product and their team, we have been able to understand customer needs immediately, take proactive action, and continue to refine our products and services to better meet the needs of our target customers. Our team is dedicated towards improving every single aspect in the customer’s journey with us.

Sanjiv Kapoor

Chief Strategy and Commercial Officer

Trusted By

CloudCherry Clients CloudCherry Clients CloudCherry Clients CloudCherry Clients CloudCherry Clients CloudCherry Clients

Integrated With

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