Listening to your Customers Made Simple and Delightful
Does your survey consist of only a single question? Use our Email Embed surveys to collect feedback wherein the first question of the survey is embedded into the email body. This makes it easier for the customers to leave feedback.
- Embed the first question of the survey into the email body. Customers can answer this question directly on email and be automatically redirected to the survey page, if there are more questions.
- This is effective for single-question surveys for which the customer can give feedback in the email body.
- Schedule embedded surveys at various time intervals – after a transaction or resolution, for instance. Works as a backup channel when other channels fail to solicit a customer response.