Listening to your Customers Made Simple and Delightful
Organizations can boost survey response rates by leveraging CloudCherry’s Email survey channel. Schedule survey links via Email to your customers at various time intervals to collect relevant feedback and do follow ups effectively.
- Email surveys help the customer give feedback at leisure
- Schedule email surveys at various time intervals – immediately after a transaction or resolution, for instance
- Drives higher response rates and highly useful touchpoint when surveys are relatively longer