GET THE "PERSONAL TOUCH" TO DELIVER A STELLAR CUSTOMER EXPERIENCE

CloudCherry is not only good with online channels but also with offline ones such as QR codes, printed paper surveys and IVR. With CloudCherry, you get to be all-inclusive in your feedback collection strategy by getting a good mix of both traditional as well as state-of-the-art channels.
INBOUND {IVR}

INBOUND IVR

  • Respond to surveys administered by our automated voice software
  • Ideal for people comfortable with voice-based feedback
  • Used by call centres while calls are on hold
PRINTED {PAPER SURVEY}

PRINTED PAPER SURVEY

  • Allows you to hand over a printed paper survey to customers
  • Best for people who are more comfortable with paper survey
  • Suitable for traditional business models
{QR} CODE

QR CODE

  • Create and download QR codes for all your offline channels
  • Best for high footfall areas, like malls, big retail stores, etc.
  • Good source for data collection

"DON'T STOP WITH COLLECTING FEEDBACK. CLOSE THE LOOP WITH YOUR CUSTOMERS"

Actioning feedback leads to happy customers!