Listening to your Customers Made Simple and Delightful
Make use of pop-up surveys at various places on your website to monitor user experience and behaviour. Trigger these surveys in real-time and ask personalized questions to your customers to find out what’s driving purchases as well as churn.
- Trigger pop-up surveys on different webpages based on customer behavior. For instance, if the customer is on the billing page for more than a couple of minutes, ask if they’re finding it hard to complete the transaction.
- Useful to collect contextual and concise feedback
- Pop-up surveys help understand the drivers of customer behavior and unearth insights to drive more revenue and conversions