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Listening to your Customers Made Simple and Delightful

Listening to your Customers <span>Made Simple and Delightful </span>
All it takes is for your customers to scan the QR code as they are redirected to the survey page where they can leave feedback. This is a seamless channel to monitor offline customer experiences.
  • Our dashboard generates QR codes that can be scanned by your customers. Doing so will direct them to your feedback survey online.
  • Track in-store experiences at retail outlets, malls, and so on. This touchpoint is effective at places where customers have the time to notice and scan the QR code.
  • This can be an effective means to solicit feedback when customer Email IDs and mobile numbers are not available.
Transforming In-store Customer Experience and driving Customer Loyalty

The CloudCherry CX platform allowed us to collect feedback in real time. I saw the commitment of CloudCherry as a partner as they were willing to customise the solution based on PUMA’s needs and improve the platform based on our feedback, which was very important for us in a dynamic retail environment.

Jerome Rouch-Sirech | Head of Retail (SEA)

The dashboard is incredible. No more manual manipulation of data for analysis. The CloudCherry team is incredibly professional and hard working. They are willing to work with us to provide us with the exact tool we want. This product is highly customizable which is what we were looking for.

Melissa Crowe

Senior Director, Quality & Business Continuity

With CloudCherry’s product and their team, we have been able to understand customer needs immediately, take proactive action, and continue to refine our products and services to better meet the needs of our target customers. Our team is dedicated towards improving every single aspect in the customer’s journey with us.

Sanjiv Kapoor

Chief Strategy and Commercial Officer

Trusted By

CloudCherry Clients CloudCherry Clients CloudCherry Clients CloudCherry Clients CloudCherry Clients CloudCherry Clients

Integrated With

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