Listening to your Customers Made Simple and Delightful
Send out SMS links to your customers to collect bulk feedback on their experiences. SMS link-type surveys redirect the customer to a separate page and is useful when organizations are sending out relatively longer questionnaires.
- Send out SMS links to customers that directs them to a separate survey page.
- This is highly useful when you need to collect feedback immediately after a transaction or resolution of a ticket.
- Ideal channel for medium-length surveys, when customer mobile numbers are available.