How can you Improve what you cannot Measure?
Customer Delight is what every brand aspires to achieve. Customers are no longer just looking to be satisfied with products and services, but expect delightful experiences. Customer Loyalty is a difficult asset to acquire and retain. CloudCherry helps Brands stay connected with the expectations of their customers by making Customer Experience Measurable.
There is now a way for Brands to quantify Customer Delight.
CloudCherry uses the responses and feedback collected from the customers, to calculate a unique score to measure customer delight – known as the CUSTOMER DELIGHT METER.