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  • Get more Customer Feedback using multilingual multi-channel surveys through SMS, IVR, Tablets, Web, Email and more.
  • Improve Ratings on Yelp and other Review Platforms through  Real Time Notifications & Alerts and Customer Sentiment Mapping.
  • CXO Insights Dashboard to know your Brands' Delight Score
    and NPS®
  • Insights Centre App and Dashboard with Customizable Views especially for Customer Experience Managers and CXO's

Customer Experience & Feedback Management Software

Delight Your Customers!

Say YES to Customer Delight!

With our Cloud Based  Real-Time and  Omni-Channel Customer Experience Management Solution 

MULTI-CHANNEL

FEEDBACK

Map Customer Journey Across Multiple Interaction Points and Collect Feedback via various channels - Tablet, IVR, SMS, Web, Email, QR Codes and more

Integrate real-time acquisition of Big Data from your customers, using multiple channels and acquire, engage and analyze data to get Actionable Insights

INSIGHTS CENTER APP & DASHBOARD

OPEN API 

SUPPORT

Insights Center App for CXOs and Customer Experience Managers with Customizable Views for Delight Scores

and NPS, KPIs, Insights and more

MEASURE

NPS®

Start Tracking Promoters & Detractors within seconds, by tagging the key NPS® question. Engage with Detractors and improve your NPS®

CloudCherry helps brands in various industries such as Retail, eCommerce, F&B, Banks & Finance, Hospitality, Real Estate,
& Healthcare  to understand customers better, improve Delight Scores and  NPS®  across touchpoints,
improve Customer Loyalty through our Real-Time platform and derive Actionable Insights!


Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.

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