Net Promotor Score®

DISCOVER THE POWER OF

CUSTOMER DATA

About

THE NPS PLATFORM

CloudCherry’s Net Promoter Score model is the easiest, simplest and the most powerful way to improve customer loyalty. Organizations can track their NPS in real-time across multiple touchpoints, set real-time alerts for NPS ratings, engage with customers who provide low NPS ratings, and compare loyalty scores against industry benchmarks. Look at NPS segments to further analyze how customer loyalty is impacting business and compare NPS across different channels (Website, In-store, Mobile app and so on), locations or stores to understand customer experience shortcomings and create improvement strategies.