CloudCherry is your simplest tool to manage customer experience

Real-Time {Insights}

Real-Time Insights

Discover insights through deep understanding of customer feedback

Interpret feedback any way you want. Add filters relevant to your situation like location, time, date, day and age of respondent, NPS - there are no limits! Feeling lazy? Just click on the charts and drill down into real-time data to discover insights.

REAL-TIME NPS TRENDS

REAL-TIME NPS TRENDS

Analyze Net Promoter Score for advanced consumer insights

CloudCherry gives pre-configured NPS Trend reports and other Insights like NPS by segments like time, age, location and more. Customized reports can also be created to analyze the impact of various aspects on your NPS. Drilling down into root causes behind NPS ratings is as easy as a few clicks!

Department {Roles and Views}

Department Roles and Views

To each his own!

Start the journey to becoming a highly customer-centric firm by providing relevant feedback data to everyone in the company. The store manager gets feedback related to his store. The website manager gets feedback related to the company website. The CXO gets overall performance metrics like NPS and CDM. When you have the right data, you have a better chance to action your insights and improve customer experience.

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The Ultimate Customer Experience Guide

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