CloudCherry

Creating memorable shopping experiences at India’s leading Retail Malls

Central mall was in need of a dynamic platform to collect customer feedback across multiple touchpoints, manage customer data easily and also track key loyalty metrics.

Cloudcherry’s CEM solution helped Central,

  • COLLATE feedback from in-store customers by strategically deploying tablet devices
  • ACT on a customer’s opinion instantly by delivering real-time alerts and notifications
  • TRACK metrics like NPS and drill down into data into generate actionable insights
Creating <span>memorable shopping experiences</span> at India’s leading Retail Malls
Creating <span>memorable shopping experiences</span> at India’s leading Retail Malls